About 

Payment Methods:

Payments for services must be completed prior to or at the time of booking, unless otherwise agreed.

We accept payments through the following secure methods:

• Payoneer

• JazzCash

• Bank Transfer

All payments are processed through trusted third-party payment providers. We do not store or have direct access to clients’ payment details. Each payment method follows its own security and privacy standards to protect transactions.

Bookings are confirmed only after payment is successfully received.

Please ensure that payment details are entered correctly. Any transaction issues related to the payment provider must be resolved directly with the respective service.

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Sessions are confirmed only after advance payment. Payment details will be shared upon booking.

Cancellation & No-Show Policy

• Cancellations must be made at least 24 hours in advance.

• Late cancellations or failure to attend the session will be charged in full.

• Rescheduling is subject to therapist availability.

Online Therapy Disclaimer

• Online therapy may be affected by internet connectivity, technical issues, or privacy limitations.

• The client is responsible for ensuring a private, quiet, and safe environment during the session.

• Sessions will not be recorded without written consent.

Confidentiality & Legal Limits

All information shared during therapy is strictly confidential in accordance with professional ethical standards practiced in Pakistan.

Confidentiality may be breached without consent only if:

• There is a serious risk of harm to the client or others

• Child abuse, neglect, or exploitation is disclosed

• Required by Pakistani law or court order

Scope & Nature of Psychological Services

• Therapy is a professional psychological service, not a guarantee of outcomes.

• Therapy does not replace psychiatric, medical, or emergency care.

• The therapist may recommend psychiatric referral or in-person services if clinically required.